Data Protection Policy for TouchCore Gaming

1. Introduction

At TouchCore Gaming, we value your privacy and are committed to protecting your personal data. Our platform offers news, reviews, tips, discussions, and community interaction centered around mobile games across various genres, platforms, and devices. This Data Protection Policy explains how we collect, use, store, and secure your personal information when you browse our site, leave comments, sign up for newsletters, participate in discussions, or interact with mobile gaming content.

We operate with transparency and integrity and strive to ensure that your information is processed lawfully, fairly, and responsibly in accordance with applicable data protection laws.

2. What Information We Collect

When you interact with our mobile gaming platform, we may collect and process the following categories of data:

• Identity data: Name, nickname, or username you provide when commenting, registering an account, or participating in community sections.
• Contact data: Email address used to sign up for updates, participate in giveaways, or send us inquiries.
• Device and technical data: IP address, device type (e.g., smartphone, tablet), operating system, screen resolution, mobile browser, and connection type.
• Usage data: Information about how you navigate our site, pages viewed, time spent on pages, click paths, and interaction with features.
• Gaming preferences: Genres you interact with, content you engage with, reviews you comment on, and articles you read.
• Cookies and tracking data: Data collected via cookies or similar tracking tools to analyze performance and personalize content.
• Communication data: Messages or inquiries submitted through contact forms or feedback channels.

We do not intentionally collect sensitive personal data such as biometric identifiers, political affiliations, or health information.

3. How We Collect Your Data

We collect personal data through several mechanisms:

• Direct submissions: When you voluntarily provide data through forms, registrations, comments, or subscriptions.
• Automated tracking: When you browse the site, cookies and analytics tools automatically collect device and behavior data.
• Email interactions: If you receive emails from us, we may track whether you opened them or clicked on embedded elements.
• User interactions: When you join mobile gaming discussions, submit reviews, or rate content, your input is stored and associated with your profile (if applicable).

4. Why We Process Your Data

Your data is used to deliver a functional, personalized, and secure user experience. The main purposes include:

• Providing tailored content and recommendations based on your interests.
• Sending mobile gaming updates, news, promotions, or editorial content if you’ve opted in.
• Managing community content, including user comments, feedback, and forum contributions.
• Responding to questions, feedback, or support inquiries you send to our team.
• Monitoring site performance, device compatibility, and user behavior to improve functionality.
• Detecting and preventing spam, abuse, or unauthorized activity on the platform.
• Analyzing trends and engagement to develop new features, content categories, or services.

We aim to use the minimum amount of data necessary and avoid excessive or irrelevant processing.

5. Legal Bases for Processing

We rely on different legal bases depending on how your data is collected and used:

• Consent: For newsletter subscriptions, promotional communications, or accepting tracking cookies.
• Contractual necessity: When providing services such as access to account-based features or fulfilling requests.
• Legal compliance: Where required to retain information for tax, safety, or regulatory obligations.
• Legitimate interest: For analysis, performance improvement, platform security, and delivering relevant content.

You may withdraw consent at any time by contacting us or managing your preferences within your browser or profile settings.

6. Use of Cookies and Analytics

We use cookies and similar technologies for the following purposes:

• Essential cookies: Necessary for navigation, login, and basic functionality.
• Performance cookies: Help us understand how visitors interact with our content and identify areas for improvement.
• Preference cookies: Remember your language choice, game genres, or layout options for future visits.
• Analytics tools: Provide data about traffic sources, bounce rates, most viewed pages, and user paths.

You can manage or disable cookies through your browser settings, but doing so may affect your experience on the site.

7. Sharing Your Data

We do not sell your personal data. However, in certain circumstances, your data may be shared with:

• Hosting providers: For secure site delivery and cloud storage.
• Email marketing platforms: To send you newsletters or alerts if you opted in.
• Analytics partners: For understanding website performance and user trends.
• Security services: To prevent fraudulent activity, spam, or attacks.
• Legal authorities: When required by law or for the enforcement of legal rights and obligations.

All third parties are bound by confidentiality obligations and must handle your data in accordance with data protection standards.

8. Data Retention

We retain your personal information only as long as it is necessary for the purposes stated above. Specific examples include:

• Newsletter subscription data: Retained until you unsubscribe or request deletion.
• Comments and community content: Retained indefinitely unless deleted by you or at your request.
• Analytics and performance data: Stored in anonymized or aggregated form for trend analysis.
• Contact and inquiry records: Retained for a reasonable period to manage communications.

When data is no longer needed, it is securely deleted or anonymized to prevent identification.

9. Your Rights

You have the right to control how your data is used and stored. Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of your personal data.
• Correction: Request changes to inaccurate or incomplete data.
• Erasure: Ask for your data to be deleted in specific circumstances.
• Objection: Object to processing based on legitimate interests or direct marketing.
• Restriction: Request that processing be limited in certain situations.
• Portability: Request your data in a structured, commonly used format.
• Withdraw consent: Revoke your consent where consent was the basis for processing.

To exercise these rights, contact us using the details provided below. We may need to verify your identity before processing your request.

10. Children’s Privacy

Our mobile gaming platform is not targeted at children under the age of 13 (or the age required for parental consent in your region). We do not knowingly collect data from children without parental authorization. If we learn that we have collected data from a minor without appropriate consent, we will delete that data promptly.

11. Data Security

We implement a range of technical and organizational measures to ensure your data is protected, including:

• Secure server infrastructure with up-to-date software and encryption.
• Firewalls and anti-malware tools to detect and prevent threats.
• Access controls for internal staff who handle personal information.
• HTTPS encryption to secure your interactions with our site.
• Regular audits, backups, and system updates.

While we strive to protect your information, no system is completely secure. Users are encouraged to use strong passwords and avoid sharing account credentials.

12. International Transfers

Your data may be transferred to servers located in other countries depending on our hosting infrastructure. When such transfers occur, we ensure that appropriate safeguards are in place to protect your privacy and comply with international data protection standards.

13. Changes to This Policy

We may update this Data Protection Policy from time to time. Changes will be posted on this page with an updated effective date. If the changes are significant, we may provide additional notice through banners or email notifications where appropriate.

We encourage users to review this policy periodically to stay informed about how their data is managed.

14. Contact Information

If you have any questions about this Data Protection Policy or wish to make a request regarding your personal data, please contact:

TouchCore Gaming
Data Protection Officer
Clyde Street, Hamilton East, Hamilton 3216, New Zealand
Email: [email protected]
Phone: +6475601705

We are committed to protecting your privacy and ensuring that your mobile gaming experience is secure, personalized, and enjoyable.